Question 1

Do you accept walk-ins?

Accepted Answer

Not at this time.

Question 2

What is your Cancellation/Rescheduling Policy?

Accepted Answer

For all services:

Notice under 24-hours to reschedule will be subject to a rescheduling fee of $30 per appointment.

No Call, No Shows, or Missed Appointments will still be charged the full rate under our 48-hour cancellation/rescheduling policy and waiver.

A valid credit/debit card is required to be on file for all services.

Question 3

Do you offer refunds for services or products?

Accepted Answer

We understand that circumstances can change, but please note that all our services and product sales are non-refundable. We strive to provide the best care and quality in every service we offer.

Question 4

How to I book services online?

Accepted Answer

Please create an account with our booking software using this link
Mrs. Slobberworth's LLC Booking Form

Then, click on "ARE YOU A NEW CUSTOMER" under our logo.

Once your account online is created, you can also download the KennelBooker app: company code: MSRM

Question 5

What certifications do your staff have?

Accepted Answer

Our staff are Fear Free Certified and AKC certified in safe handling, while our trainers are VSA Certified and members of the Association of Professional Dog Trainers. In addition, all staff are First Aid & CPR certified as well for your peace of mind.

Question 6

What payment types do you accept?

Accepted Answer

We are DEBIT/CREDIT card only for all products and services. We do NOT accept CASH or CHECK.

Question 7

What is your Early/Late Drop Off Policy?

Accepted Answer

In-Town Boone Residents are permitted 30 mins to pick up once we've reached out.Out-of-Town Residents are permitted 60 mins to pick up once we've reach out.A $30 daycare fee applies to early and/or late drop off and/or pick up.Early fee is applied if dog arrives and is checked in 30 minutes in advance to scheduled appointment.

Frequently Asked Questions